Registration is required so that you can receive your full warranty on all of our products. For all warranties, please include your full address in the Question/Comment box.
Our products have a limited one-year warranty against defects in workmanship and materials. This warranty applies to only individual home use. Warranty is void if the product is abused through negligence or misused. At the discretion of the manufacturer, defective products will be repaired and/or replaced. Customer must call or request (form below) a return authorization number. Returns without a return authorization number will be refused.
If it has been more than 30 days from the ship date, customer must pay return postage for the defective unit along with submitting proof of purchase.
If you have a What A Light you purchased from HSN (Home Shopping Network), our telephone number was erroneously printed on the box, please call HSN directly and ask for the What A Light manufacturer's correct telephone number.
THESE TERMS REQUIRE YOU TO ARBITRATE DISPUTES, WAIVE YOUR RIGHT TO A JURY TRIAL AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FOR ANY ALLEGED BREACH OF THESE TERMS TO THE FULLEST EXTENT PERMITTED BY LAW. Any dispute or claim relating in any way to these terms of use, this website, or any products or services sold or distributed by or through this website, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims so qualify. The Federal Arbitration Act and federal arbitration law will apply to any arbitration conducted in connection with these terms and conditions, and any such arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the American Arbitration Association (“AAA”). To the fullest extent permitted by law, we each agree that any arbitration or other dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. You and SWE Inc. agree, to the fullest extent permitted by law, to waive any objection based on lack of personal jurisdiction, place of residence, improper venue or forum non-conveniens, and you agree to give up any right to a jury trial in any such arbitration or other dispute resolution proceeding.